Gaming is entertainment — and Jatbas is committed to keeping it that way. Our responsible gaming tools and guidelines are here to help you play in a healthy, balanced way.
We don't just follow the rules — we genuinely want every player to enjoy gaming in a healthy way.
Set your own daily, weekly, or monthly deposit limits. Decreases take effect immediately; increases take effect after 24 hours.
Temporarily close your account for anywhere between 24 hours and 6 weeks. During a break, bonuses and promotional messages are also paused.
From 6 months to permanent — you can exclude yourself completely for any duration you choose. Your account cannot be reopened while the exclusion is active.
Set reminders for how long you've been playing. There's also an option for automatic logout after a set amount of time.
Set a maximum loss amount for a given period in advance. Once the limit is reached, betting will stop automatically.
Concerned about your gaming? Our support team is always ready to offer confidential advice.
There's a common misconception in Bangladesh that online gaming addiction only affects a certain type of person. In reality, it can affect anyone — regardless of profession or age.
At Jatbas, we believe gaming is only enjoyable when it stays in control. We want every user to have fun — but never at the cost of their financial wellbeing or mental health.
Responsible gaming doesn't mean giving up gaming altogether. It means knowing your limits, sticking to them, and keeping gaming a small, enjoyable part of your life — not your whole life.
All responsible gaming tools at Jatbas are completely free and available at any time.
Contact our support team via live chat or email to request a self-exclusion or a break.
24 hours, 1 week, 1 month, 6 months, or permanent — just let us know your preferred duration.
Your account identity will be verified for security purposes — typically via a phone or email OTP.
Your account will be placed on a break immediately. All promotional communications will also be paused.
Our support team is always here if you need guidance during a break.
If you notice any of the following signs in yourself or someone you know, please seek help.
Spending beyond your means or borrowing money to play.
Continuing to play in an attempt to recover money you have already lost.
Losing track of how long you've been playing — hours passing without noticing.
Hiding your gaming habits from the people close to you.
Unable to focus on work or studies, or experiencing poor sleep.
Feeling irritable, restless, or physically uneasy when you can't play.
Please Note: Experiencing these signs is not a sign of weakness — reaching out for help takes real courage. Jatbas's support team is always here for you, with complete confidentiality.
Ask yourself these questions from time to time. It's a simple self-check to help you stay aware. If you answer yes to any of them, take it as a signal — it may be time to act.
These questions are not a substitute for medical advice. If you have concerns, please seek professional help.
In the past month, has there been a day when you spent more time or money on gaming than you planned?
Has gaming caused problems with your family, friends, or work?
Have you found yourself coming back repeatedly in hopes of winning back money you lost?
Have you borrowed money or taken funds from essential expenses to fund your gaming?
Has someone expressed concern about your gaming habits and you found yourself getting defensive?
Have you tried to stop gaming but couldn't?
If one or more answers are "Yes": This may be an early warning sign. Reach out to Jatbas support today or set a deposit limit now.
These tools can be activated directly from your account settings or by contacting support.
Set a daily limit on the maximum amount you can deposit. Changes take 24 hours to take effect.
Set a cap on how much you're willing to lose in a week. Once you hit the limit, gaming stops automatically.
Get a pop-up reminder every 30 minutes, 1 hour, or any interval you choose — to keep track of how long you have been playing.
View a summary of your session at regular intervals — how long you've played and how much you've won or lost.
At Jatbas, generating revenue is only part of the picture. Our real goal is to help people in Bangladesh enjoy online gaming as a healthy, fun form of entertainment.
That's why we invest in responsible gaming tools, train our support team, and treat every request for help with the utmost care and attention.
Gaming addiction is a real issue — and there's no shame in it. The person who recognizes the problem and asks for help is the truly brave one. Jatbas will stand by that person — without judgment, and in full confidence.
We never encourage problem gamblers to play more.
We never delay a self-exclusion request.
There are no fees to use any responsible gaming tools.
All age verification requirements are strictly enforced.